98517
Located in Metairie, LA
Pay: $65,000 - $85,000
Job Full Description
Job Opportunity: Front of House Operations
Location: Metairie, LA
Employer: Express Employment Professionals
Pay Scale: $65,000 - $85,000 Salary
Express Employment is seeking a highly motivated and organized Front of House Operations Manager to oversee the daily operations of our client's restaurant. The ideal candidate will be responsible for a wide range of duties to ensure efficient operations and deliver exceptional service to customers. Relevant experience is a MUST - at least 3 years of experience as a FOH in a high-end restaurant required.
Key Responsibilities:
- Oversee and manage daily operations, ensuring smooth and efficient running of the facility.
- Supervise and lead staff, including hiring, training, scheduling, and managing performance.
- Develop and implement strategies to attract and retain customers through marketing initiatives and promotions.
- Ensure compliance with safety regulations and maintain a safe work environment.
- Manage finances, including overseeing budgets, ordering inventory, and tracking expenses.
- Maintain accurate records of inventory, alcohol, and supplies, and ensure proper stock levels.
- Ensure the facility is clean, well-maintained, and in compliance with sanitation standards as well as ownership standards.
- Handle customer complaints and concerns in a professional and timely manner.
- Develop policies and procedures to improve operational efficiency and maximize profitability.
- Stay updated with industry trends and implement best practices to remain competitive.
- Collaborate with the management team to ensure effective operation across departments.
- Manage and develop the facility's social media program and private event business.
- Perform any additional tasks as required by the employer.
Qualifications:
- Proven experience, no less than 5 years, in managing operations, including staff supervision, inventory management, and budgeting.
- Strong leadership and communication skills.
- Ability to implement strategies that drive customer satisfaction and profitability.
- Knowledge of industry trends, safety regulations, and best practices.
- Excellent problem-solving and conflict resolution skills.
If you are passionate about operational excellence and ready to lead a dynamic team, we encourage you to apply today! ~ Please submit resume or call 504-733-0000
#MetLa
Metairie, LA
2162
701 David Drive
Suite A
Metairie, LA 70003
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