Job Details

Customer Relations Representative March 26, 2025

Located in Metairie, LA

Pay: DOE

Job Full Description

 

Customer Relations Representative - Team Member
Full Time in Metairie, LA

Benefits:

• Salary Plus Commission
• 401k with 6% Match
• Bilingual (Spanish Preferred)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources

Role Description: As a Customer Relations Representative - Team Member, you will generate exceptional client experiences that support the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We are looking for an empathetic, customer-focused team member who is driven to succeed. Internal growth opportunities are anticipated for candidates who are especially sales-minded and motivated.

Responsibilities:

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications:

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

 

#MetLA

Metairie, LA
2162
701 David Drive
Suite A
Metairie, LA 70003

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