14358636
Located in Shreveport, LA
Job Full Description
Do you have a strong work ethic, effective communication skills, an empathetic and compassionate personality, and a positive attitude, we would love to have you as part of our team!
To be successful in this position, you must have a pleasant personality, professional demeanor, and able to enunciate clearly. The ability to answer multiple calls in a timely manner and use business etiquette on calls, with accurate spelling, grammar, and sentence structure are essential for this position.
What You’ll Do:
• Answer and relay telephone calls using a state-of-the-art telecommunications system.
• Provide pertinent information, and/or take messages using a customized computer-based scripted messaging system.
• Follow client and company procedures for call handling and relaying of information.
• Enjoy working in a fast-paced environment where one appreciates making the difference in someone else’s life, especially in a time of need.
• Utilize good judgment and professional acumen, with an empathetic and caring personality.
• Ensure punctual attendance for scheduled shifts.
What You’ll Need:
• Compassionate demeanor and professional attitude.
• Proficiency in Microsoft Windows and Microsoft Office 365
• Hands-on experience with basic office equipment.
• Ability to type a minimum of 40 WPM, while asking pertinent questions and documenting the caller’s responses.
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise.
• High School Diploma or Equivalent
Pay is $15/hr - $16/hr
Shreveport, LA
2813
406 Turtle Creek Drive
Suite A
Shreveport, LA 71115
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