14336762
Located in Baltimore, MD
Pay: $23 - $24 per hour
Job Full Description
Office administration duties including, scanning, filing, shredding. Maintain daily, monthly and quarterly warehouse reports. Cross-trained to cover Counter Sales responsibilities; handle retail counter sales and some inbound sales calls and assure that customer orders are handled to a level consistent with the customer’s satisfaction and compatible with KAM standards of excellence.
Clerk essential duties and responsibilities:
- Modify outbound customer orders through WMS and ERP systems; communicate changes with both the customer and internal departments.
- Monitor the order queue for back orders and special orders.
- Enter RMA’s into system and communicate with customer on any issues about Returns.
- Create ASN’s and monitor Purchase Orders for receiving inbound materials.
- Office administration: Maintain filing, shredding of outdated documents and maintain office supplies.
- Assist with Internet orders. Entering and communicating with customers and customer service.
- Reports: End of Day Status Reports. Maintain monthly and quarterly Warehouse reports.
- Able to maintain a neat an organized work area.
- Serve as back up for sales and customer service calls.
- Other duties as assigned by management.
Counter Sales essential duties and responsibilities:
- Enter new sales order.
- Convert previous quotes to new orders.
- Create and set up new accounts for new customers
- Update and maintain current information on customers.
- Answer calls and emails.
- Other duties as assigned by management.
Qualifications:
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and with great enthusiasm, as well as a good attitude.
Education/Experience:
- This job requires a High School diploma/GED, as well as a minimum of five-year experience in office administration and/or a customer service environment.
Language ability:
- Ability to read and comprehend simple instructions, as well as the ability to communicate effectively with customers, managers and employees. Spanish fluency is definitely a plus.
Mathematical skills:
- Ability to add, subtract, multiply and divide in all units of measure using whole numbers.
- Ability to read a tape measure.
Reasoning ability:
- Apply common sense and understanding, able to carry out instructions in written or verbal form.
- Must have the ability to define problems, collect data, establish facts and draw valid conclusions.
- Must be able to make responsible decisions.
Computer skills:
- Word processing, Excel spreadsheets, E-mail, database software and internet.
- Ten key by touch is preferred, but not mandatory.
Supervisory responsibilities:
- This job has no supervisory responsibilities.
Work environment:
- Able to work with minimal supervision.
- Hard Hat required at times when entering warehouse.
Physical demands:
- While performing the duties of this job the employee is required to sit and use hands to finger, handle or feel. The employee is required to do a lot of talking and listening and thinking.
- There is some walking required as well as reaching with hands.
- Able to lift 50 lbs. without issue.
- The vision requirements include close vision and distance vision.
Baltimore (East), MD
2828
1103 North Pointe Boulevard
Suite 423
Baltimore, MD 21224
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