14344654
Located in Ayer, MA
Pay: $21.00
Job Full Description
We are recruiting for a Customer Service/Order processor for our client, a manufacturing company in Ayer, MA. Responsible for delivering exceptional customer service and processing orders.
Responsibilities:
- Accurately process new customer orders.
- Answer incoming phone calls and assist with inquiries.
- Respond to customer emails regarding orders and product questions.
- Handle product returns and ensure proper documentation.
- Monitor current inventory to fulfill backordered items.
- Review customer success reports to maintain data accuracy.
- Take on additional responsibilities as assigned.
Requirements:
- High School Diploma or equivalent.
- Minimum of 3 years of experience in a customer service role.
- Proficient in MS Suite; Outlook, Word, Excel, Power Point
- Ability to learn and utilize QuickBooks, SAP, Oracle, or Netsuite
This position is temporary with opportunity for permanence based on business needs. The hours are Monday-Friday from 8:30AM-5PM. The pay is $21/hr
Benefits: Medical/Dental/Vision, Quarterly Bonuses, 401k with match, holiday pay, PTO, vacation, and much more!
Acton, MA
2873
1740 Massachusetts Avenue
Suite C2
Boxborough, MA 01719
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