Job Details

Customer Service / Order Processor November 20, 2024

14344654

Located in Ayer, MA

Pay: $21.00

Job Full Description

We are recruiting for a Customer Service/Order processor for our client, a manufacturing company in Ayer, MA. Responsible for delivering exceptional customer service and processing orders.

 

Responsibilities:

  • Accurately process new customer orders.
  • Answer incoming phone calls and assist with inquiries.
  • Respond to customer emails regarding orders and product questions.
  • Handle product returns and ensure proper documentation.
  • Monitor current inventory to fulfill backordered items.
  • Review customer success reports to maintain data accuracy.
  • Take on additional responsibilities as assigned.

Requirements:

  • High School Diploma or equivalent.
  • Minimum of 3 years of experience in a customer service role.
  • Proficient in MS Suite; Outlook, Word, Excel, Power Point
  • Ability to learn and utilize QuickBooks, SAP, Oracle, or Netsuite

This position is temporary with opportunity for permanence based on business needs. The hours are Monday-Friday from 8:30AM-5PM. The pay is $21/hr

 

Benefits: Medical/Dental/Vision, Quarterly Bonuses, 401k with match, holiday pay, PTO, vacation, and much more!

Acton, MA
2873
1740 Massachusetts Avenue
Suite C2
Boxborough, MA 01719

Apply Now Email Us

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