H410
Located in Littleton, MA
Pay: 60k-65k
Job Full Description
We are seeking a Sales Administrator for a manufacturing client in Littleton, MA. This role involves supporting our sales department and managing operational processes.
Responsibilities:
Answer and direct incoming calls not routed to Sales Executives, creating a positive first impression and assisting as per defined strategies.
- Provide excellent customer service with quick response times, follow-up communication, and comprehensive knowledge of Triumph’s products.
- Support the Sales Team by updating and maintaining Triumph’s CRM, HubSpot.
- Update contact and company information in the CRM.
- Maintain the health of HubSpot contact records.
- Complete quotations using the sales software SAP, as needed.
- Assist Sales Consultants when they are unavailable (e.g., at job sites, on PTO).
- Research and identify decision-makers in targeted industries and companies, making 10-30 calls a day to support these efforts (closing deals is not required).
- Update contracts and initiate billing on new orders once delivery is complete.
- Respond to basic customer inquiries regarding pricing, availability, or order status.
- Handle incoming and outgoing calls and interactions with prospective customers.
- Act as a liaison between customers, sales, and other departments to ensure customer satisfaction.
- Attend meetings as required and participate in committee meetings as invited.
- Perform other duties as assigned.
Requirements:
- Experience with SAP is a plus.
- Experience with HubSpot and/or Salesforce is preferred.
- Excellent clerical, interpersonal, and organizational skills.
- Superior attention to detail and initiative.
- Strong written and verbal communication skills.
- Customer-focused.
- Highly motivated, energetic, and team-oriented.
- Proficient in MS Office (Excel, Word, PowerPoint).
- Ability to build collaborative relationships with peers both on-site and remotely.
Schedule: 8:00 AM to 5:00 PM, Monday through Friday
The pay is $60k-$65k DOE. This is a full time position with great growth opportunities.
Benefits:
- Health Insurance
- 401(k) with company match
- Disability Insurance
- Life Insurance
- Flexible Spending Account (FSA)
- Competitive compensation packages
If interested, please send resume to jobs.actonma@expresspros.com
Acton, MA
2873
1740 Massachusetts Avenue
Suite C2
Boxborough, MA 01719
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