B785
Located in Harvard, MA
Pay: $18-$20/hr + tips
Job Full Description
We are seeking Part-time Customer Service Associates for our client, an entertainment venue in Ayer, MA. This role is responsible for providing an exceptional guest experience by managing reservations, resolving issues, promoting services, and working flexibly between the front desk and cafe areas.
Responsibilities
- Ensure all guests have a top-notch experience by managing reservations, resolving complaints, and handling parties or events with professionalism and care.
- Work in both the front desk reception area and the cafe area as needed, maintaining a warm and friendly demeanor at all times.
- Handle food preparation, service, and alcohol sales responsibly, adhering to safety and legal guidelines.
- Actively promote services and products, including party packages, leagues, and special promotions to enhance guest experiences.
- Assist in maintaining a clean and organized work area, including the cafe and front desk.
Requirements
- Previous experience in a fast-paced, customer-facing role such as retail, hospitality, or entertainment is preferred.
- Exceptional communication and interpersonal skills
- Ability to multitask and adapt to evolving business needs in a dynamic environment.
- Reliable, punctual, and able to maintain a professional appearance and demeanor.
The schedule is flexible with up to 24 hours available from Fridays to Sundays. Shifts are available from 4+ hours each day. The pay is $18-$20/hr + Tips.
If interested, please send email to jobs.actonma@expresspros.com or call 978-615-4221.
Acton, MA
2873
1740 Massachusetts Avenue
Suite C2
Boxborough, MA 01719
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