B423
Located in Fitchburg, MA
Pay: $24-$26/hr
Job Full Description
We are recruiting for an Inside Sales Specialist for our client, a manufacturing and distribution company in Fitchburg, MA. This is an exciting opportunity to play a key role in delivering exceptional customer experiences by managing order processing, supporting sales efforts, and building strong relationships with clients, vendors, and internal teams.
Responsibilities:
- Handle end-to-end customer order processing of parts and repair products primarily including order entry into CRM system and order status inquiries.
- Respond to customer questions regarding shipping dates, expediting, product availability, special items and pricing/quotations.
- Support Outside Sales team with administrative and customer support needs regarding large equipment orders.
- Process invoices.
- Maintain pricing agreements and contracts for each customer assigned.
- Be a customer service advocate willing to go the extra mile for customers
- Build positive relationships with customers, vendors, and manufacturing representatives
Requirements:
- HS degree or equivalent required
- Minimum 3 years of recent industrial / commercial / technical customer service experience with tangible products required
- Experience with software packages with real-time inventory, sales order entry and purchase order entry required
- Hands-on technical aptitude and experience preferred
- Experienced with Microsoft Office and CRM applications required
The hours for the position are 7:30AM-4:30PM Monday-Friday. The pay for this position is $24-$26/hr DOE.This position offers competitive benefits such as Health Insurance, Matching 401K, PTO, Bonuses, Life Insurance and more!
If interested, please send your resume to jobs.actonma@expresspros.com.
Acton, MA
2873
1740 Massachusetts Avenue
Suite C2
Boxborough, MA 01719
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