14206011
Located in Auburndale, MA
Pay: $50,000/year
Job Full Description
Our client, an industry leading home remodeling company in Newton, is looking for a Client Services Specialist to join their growing team!
Pay: $50,000/year
Schedule: Monday-Friday - 7:00 AM Start - Full Time
Responsibilities of the Client Services Specialist:
- Daily communication with sales Team, prospects clients and vendors
- Following up on inbound leads and set up appointments
- Supporting the team in scheduling appointments, assembling jobs specs/detail, verifying all paperwork necessary for job crews
- Updating CRM database and maintaining progress updates with internal team members
- Identify client's needs and provide solutions
- Acquire, retain and constantly develop industry knowledge
- Work with the Finance team to assist in processing electronic payments, digitally signed contracts, invoices and other financial/production documents
- Receive, copy, distribute, and file incoming and outgoing correspondence and reports
Qualifications and Experience of Client Services Specialist:
- Bachelors Degree or Associates Degree required
- Proficiency in Microsoft Excel (preferred)
- Client service experience (preferred)
- Valid drivers license and personal vehicle
- Strong customer service experience
- Computer and online proficiency (Excel, Word, PowerPoint, Gmail), willingness to learn Zoho CRM, OneClick Contractor software
- Effective interpersonal skills—able to quickly establish rapport with all stakeholders (internal and external)
- Able to absorb and articulate technical information
Waltham-Framingham, MA
3368
326 Washington Street
Annex Building, 2nd Floor
Wellesley Hills, MA 02481
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