Job Details

Account Resolution Specialist March 19, 2025

CS155

Located in Framingham, MA

Pay: $23.00+ per hour

Job Full Description

Our client, a third-party collection agency, is looking for an Account Resolution Specialist to join their growing team! 

The ideal candidate is a proactive self-starter who adapts quickly, follows through on projects, and is comfortable with phone communication throughout the day.

Opportunities for advancement!

 Schedule: Monday-Friday - 40 hours per week

 Pay: $23.00+/hour

Responsibilities of the Account Resolution Specialist:

  • Onboard new clients
  • Loading client account listings into the database
  • Updating accounts with mail return information
  • Entering bankruptcy and deceased information
  • Updating account disputes 
  • Prepare accounts for collection department
  • Posting payments to accounts
  • Sending documentation to consumers when requested
  • Assist with additional projects as needed

Qualifications, Skills and Experience of the of the Account Resolution Specialist:

  • Experience handling office responsibilities, experience in customer service, or related field preferred
  • Proficient computer skills, including Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel)
  • Excellent written and verbal communication skills
  • Ability to schedule appointments and update calendars 
  • Strong phone communication skills

#3368OS

Waltham-Framingham, MA
3368
326 Washington Street
Annex Building, 2nd Floor
Wellesley Hills, MA 02481

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