14359673
Located in Livonia, MI
Pay: $18.00/hr
Job Full Description
Express is currently searching for a Front Desk/Customer Service Representative who have a passion for helping others for our clients in the Livonia and Novi, MI areas. Front Desk/Customer Service Representative will receive inbound calls, and perform outbound follow up calls with clients. You'll assist with general inquiries, problem solve, and assist with increasing customer satisfaction.
Highlights:
- Weekly pay
- Dental, Vision, and Medical insurance
- Direct Hire available after evaluation period
- Set schedule; Monday – Friday, 1st shift.
Duties:
- Greet incoming visitors and manage visitor log
- Answer and route main line incoming calls
- Assist with scheduling internal meetings and/or events
- Receiving orders via phone/email, and entering them into the system
- Handling confidential and sensitive personal information
- Tracking and following up with clients’ accounts, ensuring all accounts are up to date
- Data entry and processing payments over the phone and/or invoice processing
- Handling all customer inquiries with a positive attitude
- Processing product returns
Requirements:
- High attention to detail
- Positive communication skills
- Proficient in computer skills
- Call center, or high call volume experience
- Document processing or data entry
- Product order entry
- Billing/Invoicing experience
Farmington Hills, MI
2826
37457 Schoolcraft Road
Livonia, MI 48150
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