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Keego-Harbor, MI

3080 Orchard Lake Road, Suite A, Keego Harbor, Michigan 48320

Wixom, MI

305 North Pontiac Trail, Suite D, Walled Lake, Michigan 48390

Job Details

Field Service Engineer (Travel) October 9, 2024

13070200

Located in Novi, MI

Pay: $25 - $40 per hour

Job Full Description

The Company:

We have partnered with a world-leading manufacturer of high-precision and high-performance laser cutting and sawing machines.

Summary:

We are looking for a Service Engineer.  This person will work under direct supervision of the Service Manager. High school Diploma. Associates Degree in Technical discipline is preferred or comparable military experience.  2-4 years of prior experience performing this role. At least one year in customer service.

Qualifications:

  • Support the sales staff in servicing equipment and inserts.
  • Installs new equipment at customer sites.
  • Performs preventative maintenance, troubleshooting, emergency repairs, and service of equipment for customers at the client sites.
  • Document all services performed on the equipment as well as services that will be needed in the future. 
  • Maintains excellent customer service and customer satisfaction.
  • Maintains a safe work environment and operates within OSHA/MIOSHA guidelines.
  • Proficient in Microsoft Office (Word, Excel, Outlook)
  • Skilled in repair on CNC mills and lathes, including determining feed and speed rates.
  • Ability to understand and use I/O structure for technical troubleshooting purposes.
  • Ability to effectively utilize electric/electronic test/ measurement equipment.
  • Must be able to understand, analyze and resolve technical, mechanical, or electrical issues based on measured data results.
  • Ability to accurately document technical data regarding the steps taken to address equipment and product issues.
  • Customer services skills.
  • Highly organized
  • Excellent verbal and written communication skills
  • Must be able to work effectively under minimum supervision.

Schedule:

Monday - Friday 08:00 AM - 05:00 PM 

Keego-Harbor, MI
2832
3080 Orchard Lake Road
Suite A
Keego Harbor, MI 48320

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