Job Details

Customer Experience Representative January 9, 2025

14358895

Located in East Lansing, MI

Pay: $18

Job Full Description

Job Description:

Are you a Customer Service Specialist with experience using multiple phone lines? We have a great opportunity for a professional individual who loves delivering high-level customer service to a diverse clientele. We would love to consider you for the job!

This position is for a public transportation agency in Lansing. The Customer Experience Representative is responsible for providing customer service, helping customers plan routes, and processing payments.

CUSTOMER EXPERIENCE REPRESENTATIVE JOB DESCRIPTION:

Deliver high-level customer service in person and over the phone to customers from all walks of life.

CUSTOMER EXPERIENCE REP PRIMARY RESPONSIBILITIES:

· Customer Service in person and over a multi-line phone system

· Process payments

· Route customers

EMPLOYMENT QUALIFICATIONS:

EDUCATION REQUIRED:

High school diploma, G. E. D.

EXPERIENCE REQUIRED:

Professional experience as a receptionist or at a front desk

CUSTOMER SERVICE REP SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED:

· Computer literacy

· Microsoft Word

· Microsoft Excel

· Outlook

· Ability to interact with the public in a professional manner

· Ability to work with others.

Pay: $18/hr

Job Type: Full time and long term, temp to perm.

These are immediate positions with start dates as soon as next week! Interested in being considered? Please apply/call us here at Express Employment Professionals ASAP.

Two Ways To Apply: (choose one)

  • Call our office 517-272-4670
  • Submit your resume via indeed to this posting and you'll be contacted asap.

About Express Employment Professionals:

Express Employment Professionals is a premiere staffing development firm assisting businesses in attracting and developing top talent. Express Employment Professionals has been in Lansing for 21+ years. Express can help you find a job that is the perfect fit for your needs and abilities, and you will never pay a fee for our services and support. Whether you are looking for a full-time position, part-time work, or a more flexible schedule, Express has a wide range of jobs available including Administrative, Light Industrial, Skilled Trades, and Professional positions through evaluation-hire, contract, and direct hire opportunities. Let us help you today!

Lansing, MI
1578
1429 West Saginaw Street
Suite 120
East Lansing, MI 48823

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