Job Details

Call Center Customer Service March 3, 2025

CSR

Located in Mendota Heights, MN

Pay: $22.50/hour

Job Full Description

Express Employment Professionals is helping a Mendota Heights company in their search for a Customer Service Representative. The Customer Service Representative will provide customer service to participants, beneficiaries, and providers regarding plan eligibility, benefits, claims status. Apply now if you meet the requirements below!

Responsibilities:

  • Provide written, verbal, or face-to-face customer service by responding to and documenting telephone and written inquiries.
  • Update files, including documenting system notes of conversations
  • Perform administrative and clerical tasks such as sending mailers or replacement forms as requested
  • Maintain current knowledge of assigned plans and apply knowledge in all job functions

Requirements:

  • High School Diploma or equivalent required
  • Minimum of six months of customer service in a call center environment
  • Previous experience in insurance or healthcare highly preferred 
  • Excellent written and verbal communication skills
  • Proficient computer skills to include MS Office suite

Schedule:

  • Monday through Friday 8:00 am to 4:30 pm

Express Employment Professionals provides one of the most comprehensive benefits packages in the industry to contract workers.

  • Medical benefits
  • 401K
  • Direct Deposit
  • Weekly Pay
Express Employment Professionals

About Express Employment Professionals:

For over 40 years, the vision of Express Employment Professionals has been to help people find jobs and help businesses find the people and human resource services they need. We accomplish this vision through a network of more than 850 franchise locations in the United States, Canada, and South Africa. Each Express Employment Professionals office is locally owned and operated and backed by the expertise and support of an international headquarters. Simply put, Express is large enough to meet your employment needs, yet small enough to care.

Click on Apply Now to be considered for this Customer Service Representative position in Mendota Heights, MN!

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

#1331OS

Eagan (Minneapolis/Saint Paul Metro), MN
1331
1266 Lone Oak Road
Eagan, MN 55121

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