14278205
Located in Burnsville, MN
Pay: Up to $24/hr
Job Full Description
Daily Responsibilities:
- Call intake including the dispatching, follow-up, status updates, and resolution coordination of all service calls
- Dispatching and scheduling technicians with proper understanding of travel time required and on site time required by technicians to complete the task
- Processing technician requests (call status updates, customer quotes, material ordering, and specific client requests)
- Provide call acknowledgement and ETA's in accordance
- Establish all initial and return ETAS for all assigned calls and coordinate communicate to the clients
- Communication by phone and with the technician before dispatching and providing ETA's to clients for emergency calls
- Updating call status within 2 business days of scheduled service date passing
Skills Required:
- Proficient with Microsoft Office Suite
Requirements:
Previous dispatching experience required
Schedule:
Monday through Friday, 8am – 5:00pm
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Lakeville (Savage), MN
2220
8275 210th Street West
Lakeville, MN 55044
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