14362663
Located in Hastings, MN
Pay: $20.00/hr.
Job Full Description
We are seeking a dedicated Customer Service Representative to join our small, relaxed company located in Hastings, MN. The ideal candidate will be responsible for answering multi-line phones, counting cash drawers, checking emails and faxes, retrieving voicemails, and assisting customers with auction item pickups. Additional duties include processing, scanning, and filing paperwork, processing payments via cash, credit card, debit card, and wire transfer, revising bills of sale, and filling out DMV temp tags and title work. The role also involves handling post-sale issues, storage letters, and payments, responding to customer inquiries and referring clients to the proper channels, and resolving customer complaints by clarifying issues, determining causes, selecting and explaining solutions, expediting corrections, and following up to ensure resolution. The ideal candidate will be able to work with in-person customer service and over the phone, performing other related duties as assigned. Excellent communication and problem-solving skills are required.
Work Schedule: Monday - Thursday: 8:00am - 5:00pm
- Strong organizational skills and attention to detail
- Proficiency with Microsoft Outlook: Work, Excel and Outlook
- Previous administrative experience preferred
- Excellent verbal and written communication and problem-solving skills are essential
Benefits
At Express Employment Professionals Red Wing, we offer benefits to all of our Associates from day one including:
- Employee Assistance Program
- Holiday Pay, for qualifying Associates
Red Wing, MN
1176
910 Main
Unit 101
Red Wing, MN 55066
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