Job Details

Customer Account Representative January 17, 2025

14361957

Located in Saint Cloud, MN

Pay: 18.00

Job Full Description

Join our team working in a production office in an Customer Account Representative role. This position needs a self starter, well organized experienced individual able to handle multiple tasks while working to increase location sales and provide exceptional customer service.

 

In this position, you will processes orders for material or merchandise received by mail, telephone, or personally from customer or company employee.

 

Essential Duties and Responsibilities include the following:

  • Informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
  • Writes or types order form, or enters data into computer, to determine total cost for customer.
  • Records or files copy of orders received according to expected delivery date.
  • Reconciles on-hand Inventory with Customer Requests. Fills inventory needs via Purchase Requisition as appropriate.
  • Initiates purchase requisitions.
  • Routes orders to departments for filling and follows up on orders to ensure delivery by specified dates.
  • Computes price, discount, sales representative's commission, and shipping charges.
  • Prepares invoices and shipping documents such as bill of lading.
  • Resolves customer complaints, and escalates as appropriate.
  • Confers with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments.
  • Attempts to sell additional merchandise to customer.
  • Compiles statistics and prepares various reports for management.
  • Other duties as assigned.

Job Type: Evaluation Hire

Location: Saint Cloud MN                                          

Hours: Monday-Friday, 8:30am - 5:00pm

Salary Range: Up to $18.00/hour                                                             

Transportation: Not on bus line

 

Language Ability: Must read and speak English. Ability to read and comprehend and analyze data and instructions.

 

 Note:   Ability to pass a Drug Screen

            Ability to pass a National Background check

   

 

How to Apply:

Interested candidates please apply online at www.expresspros.com/stcloudmn the Express Jobs AP  or call 320-251-1038 for details. A resume will be expected with this position so please have one prepared prior to meeting with us here at Express for the initial interview.

Please reference Job # K167

 

 

 About Express

Express Employment Professionals is one of the top staffing companies in the U.S. and Canada. Every day, we help people find jobs and provide workforce solutions to businesses. Express has more than 800 franchise locations that provide a full range of employment solutions that include full-time, temporary, and part-time employment in a wide range of positions, including professional, commercial, and administrative.

 

Benefits

Benefits include paid vacations and holidays, 401k, health, dental, life and short term disability benefits.

 #SMN

 

Saint Cloud, MN
2244
1410 West Saint Germain Street
Suite 101
St. Cloud, MN 56301

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