Job Details

Customer Service Specialist December 16, 2024

14351889

Located in Maplewood, MN

Pay: 22-23

Job Full Description

Join a Dynamic Team as a Customer Service Specialist! 

Express Employment Professionals in Woodbury, MN, is excited to partner with a thriving flooring company in the East Metro to find a Customer Service Specialist who is passionate about delivering outstanding client experiences. If you excel at building relationships and solving problems, this is the perfect opportunity to take your customer service career to the next level!

Pay: $22-$23/hr
Schedule: 7:30 AM - 4:00 PM, Full-Time, Monday through Saturday availability
Professional Growth: On-the-job training and opportunities to grow your skills

 Why This Role is Exciting:
As a Customer Service Specialist, you'll be the go-to expert for clients, ensuring their needs are met with efficiency and care. You'll collaborate with a supportive team to provide solutions, process orders, and maintain the highest standards of service. Your role will be key to creating lasting positive impressions for every client interaction.

 Key Responsibilities:
 Be the first point of contact for clients via phone, email, and in-person.
 Process orders and service requests with speed and accuracy.
 Collaborate with sales, operations, and finance teams to address client needs and resolve issues.
 Keep client records up-to-date in the CRM system while safeguarding data confidentiality.
 Stay informed about the company’s products, services, and policies to provide clear, accurate information.

What We’re Looking For:
 High school diploma (required).
 At least 3 years of professional customer service experience.
 Strong communication skills and a professional demeanor.
 Detail-oriented and organized, with the ability to thrive in a fast-paced environment.
 Proficiency in Microsoft Office and CRM systems.
 A customer-focused mindset and a commitment to going above and beyond!

 

Ready to Elevate Your Career?
Take the next step in your journey by joining a company that values its clients and employees alike. If you’re ready to make an impact and grow in a dynamic environment, we want to hear from you!

 

For immediate consideration, please contact our Woodbury, Mn office.

651.289.8051

www.expresspros.com/woodburymn

Woodbury, MN
1603
650 Commerce Drive
Suite 135
Woodbury, MN 55125

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