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Receptionist - Insurance Agency (experience required) December 31, 2024

Located in Pascagoula, MS

Pay: $16

Key Responsibilities:

Greet clients and visitors in a friendly and professional manner, ensuring a positive first impression.
Answer incoming calls, direct them to the appropriate team member, and take messages as needed.
Assist clients with general inquiries related to their insurance policies and coverage.
Schedule appointments and coordinate meetings for agents and staff.
Maintain an organized and efficient front office, including managing office supplies.
Process incoming and outgoing mail and packages.
Perform basic clerical tasks, including data entry, filing, and document preparation.
Assist with processing insurance claims and policy changes as needed.
Manage client accounts and update information in the agency’s database.
Ensure that all confidential client information is handled according to industry regulations and standards.
Provide support to insurance agents and other team members as needed.

Qualifications:

Previous experience working in an insurance agency (required).
Knowledge of insurance terminology, policies, and processes (preferred).
Strong customer service skills with the ability to handle inquiries professionally and efficiently.
Excellent phone etiquette and communication skills.
Strong organizational and multitasking abilities.
Proficiency in Microsoft Office Suite and office equipment.
Ability to maintain confidentiality and handle sensitive information with discretion.
High attention to detail and accuracy.
Ability to work independently as well as part of a team.
Positive attitude and a willingness to learn and grow within the insurance industry.
High school diploma or equivalent (required); insurance-related certifications or education is a plus.

Biloxi-Gulfport, MS
2606
979 Tommy Munro Drive
Biloxi, MS 39532