Meet the Team

Market Leaders

Cherie Black

Market Leader DeSoto County and Southwest Memphis

Cherie joined the Desoto office in May of 2021. She works in the industrial division helping candidates find employment in great companies. Her tenacity and her approachable attitude make candidates feel welcome. She enjoys helping people find good jobs. She graduated from Freed Hardeman University. Her hobbies are spending time with her family, going to the gym, and singing/writing.

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Jessica Gillikin

Market Leader Southeast Memphis

Starting her journey with Express in April 2016 as a Front Office Coordinator, she's swiftly climbed the ranks, becoming the Market Leader and Business Developer for the Memphis SE location. Her dedication and hard work paid off when she ranked as the TOP 2 Sales Rep out of 850 Express offices in 2020. As a proud new mom to a precious baby boy and a devoted wife, she balances her personal and professional life with a commitment to excellence. She lives by two simple rules: be better than you were yesterday, and always strive to be the person who makes a difference.

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Rance Johnson

Market Leader Northeast Jacksonville

Rance Johnson joined Express Employment in 2016 and started as a temporary worker. Rance worked a freezing cold warehouse for Express as a team lead where he excelled up in the ranks to being offered a full time position both with the warehouse and with Express internally. Rance decided to go with Express, where his career started as a front office coordinator. The front office coordinator position did not last very long as his talents moved him up to an employment specialist. During Rance’s time as an Employment specialist he learned the in’s and out’s of Express, gaining him a Market Leader role where Rance led multiple offices. Rance’s current venture is taking over the Northeast Jacksonville FL office where his success is driving the team there to break major mile stones. Rance is a father of four and the most important part of his life is kids and family. Rance’s favorite quote is “You don’t lose if you get knocked down; you lose if you stay down!”

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Business Development Managers

Veronica Wilson

Business Development Manager

Veronica Wilson joined Express in August of 2024. Veronica is a Business Development Manager and enjoys meeting people and building relationships. In her free time, she loves playing with her dog Z-BO and working in her flower garden.

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Professional Services

Jeremy Wright

Managing Director of Professional Services

Jeremy, the dynamic Managing Director Of Professional Services for DeSoto & Memphis Metro areas, has been a cornerstone of our team since March 2022. Starting as a Senior Office Services Employment Specialist, Jeremy quickly demonstrated his exceptional leadership and strategic vision. With over 10 plus years of experience in Management, Marketing, Outreach, and Customer Service, he has successfully formed and led the Office Services team to new heights.
Jeremy's expertise extends beyond Office Services; he now leads our Professional Specialized Recruiting Group (SRG). His wealth of experience and extensive network, built through years of nurturing relationships with top talent and businesses in our community, make him an invaluable asset to our organization.
Under Jeremy's guidance, our Professional SRG teams have thrived, consistently delivering outstanding results. His commitment to excellence and passion for connecting the right people with the right opportunities are evident in every project he undertakes.
Reach out to Jeremy and the SRG team today to discover how our Specialized Recruiting Group can elevate your business to the next level!

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William York

Professional Business Development Manager

William York is a new Professional Business Development Manager at Express Employment Professionals, bringing over 10 years of executive management experience. With a strong background in regional sales and operations, William has developed a comprehensive skill set in business-to-business sales, recruiting, talent acquisition, and relationship building. His leadership and strategic insights have driven growth and success across various business sectors.
Recently relocating to the Memphis/Northwest Mississippi area, William is excited to apply his expertise to support local businesses and foster meaningful partnerships. His goal is to help companies navigate the evolving workforce landscape while delivering tailored staffing solutions that meet their unique needs.

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Employment Specialists

Lakisha Ivey

Employment Specialist

Lakisha started working with Express Desoto County in June 2022. She has a pet dog named Benji and 2 kids who keep her going every day. In her free time, Lakisha enjoys sitting by the lake and relaxing with a cup of tea and a good book.

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Alicia Wilson

Employment Specialist

Alicia Joined our team in November of 2022. Originally from Arcola, MS, Alicia moved to Memphis to further her career and find better opportunities to grow. Alicia loves to work for Express because she is a major people person. She loves to meet new people and has one of the friendliest personalities in the office. When Alicia isn't working for Express, she enjoys spending time with her kids, shopping, and gathering together as a family.

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Astrid Reyes

Employment Specialist

Astrid joined Express in August of 2024. Born in Honduras and recently transitioned from Virginia, she is excited to bring her fresh energy and passion to the Express Team. Her journey, shaped by her mother’s commitment to giving her a brighter future, fuels her dedication to helping others find jobs that not only enhance their skills but also bring joy and fulfillment. As a bilingual advocate, she's here to support our Hispanic community in achieving their career goals. Proud mother of a spirited daughter, she believes in the power of self-belief and strives to inspire those around her to embrace their potential and make the impossible possible.

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Karelyn Totten

Employment Specialist

Karelyn Totten started with Express in August 2024. She's from Puerto Rico, and she's been in the US for almost 6 years now; She's Bilingual so she speaks English and Spanish. Her hobbies mostly consist of cooking or baking and binge-watching shows with her husband. She chose to work for Express because helping people is one of her biggest passions, she likes making people feel like they’re heard and taken care of even if there is some kind of culture barrier. The one thing that keeps her going in this job is her coworkers and the amazing relationships she has with each of them, they make it feel like home.

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Retention Specialists

Courtney Owens

Retention Specialist

Since joining the team in 2021, he's brought his unwavering passion for customer service to every interaction, ensuring that our clients always feel valued and supported. As a diehard Cowboys fan, he brings that same loyalty and dedication to his work. Outside of the office, he dreams of exploring the world, fueled by a curiosity for new experiences and cultures. Whether it's on the job or on an adventure, he's always ready to tackle the next challenge with enthusiasm.

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Angeles Valdez

Retention Specialist

Angeles joined the Desoto Express Team in February of 2022. She is originally from Mexico until her mother brought her to the United States to get a better education. She is a happy mother of a baby boy and she enjoys spending time with her family. She has a strong background in customer service, which helps her in her role as retention specialist because she enjoys helping talent and clients meet their needs.

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Front Office Coordinators