Meet the Team

Market Leaders

Cherie Black

Market Leader DeSoto County and Southwest Memphis

Cherie began her career with Express Employment Professionals in 2018, where she honed her skills as an Employment Specialist. In 2021, Cherie transitioned to the Desoto office, gaining the opportunity to grow both personally and professionally. Over the years, she has worked diligently as an Employment Specialist to connect talent with meaningful job opportunities while servicing valued clients. She later transitioned to the role of Market Leader, focusing on fostering relationships with local businesses and empowering job seekers to further build the community. Her commitment is to drive her passion for making a positive impact in the community and lead the team to work towards high achievements by enhancing employment opportunities. Cherie’s favorite quote is “The only way to do great work is to love what you do.”

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Jessica Gillikin

Market Leader Southeast Memphis

Starting her journey with Express in April 2016 as a Front Office Coordinator, she's swiftly climbed the ranks, becoming the Market Leader and Business Developer for the Memphis SE location. Her dedication and hard work paid off when she ranked as the TOP 2 Sales Rep out of 850 Express offices in 2020. As a proud new mom to a precious baby boy and a devoted wife, she balances her personal and professional life with a commitment to excellence. She lives by two simple rules: be better than you were yesterday, and always strive to be the person who makes a difference.

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Rance Johnson

Market Leader Northeast Jacksonville

Rance Johnson joined Express Employment in 2016 and started as a temporary worker. Rance worked a freezing cold warehouse for Express as a team lead where he excelled up in the ranks to being offered a full time position both with the warehouse and with Express internally. Rance decided to go with Express, where his career started as a front office coordinator. The front office coordinator position did not last very long as his talents moved him up to an employment specialist. During Rance’s time as an Employment specialist he learned the in’s and out’s of Express, gaining him a Market Leader role where Rance led multiple offices. Rance’s current venture is taking over the Northeast Jacksonville FL office where his success is driving the team there to break major mile stones. Rance is a father of four and the most important part of his life is kids and family. Rance’s favorite quote is “You don’t lose if you get knocked down; you lose if you stay down!”

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Business Development Managers

Veronica Wilson

Business Development Manager

Veronica Wilson joined Express in August of 2024. Veronica is a Business Development Manager and enjoys meeting people and building relationships. In her free time, she loves playing with her dog Z-BO and working in her flower garden.

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Employment Specialists

Lakisha Ivey

Employment Specialist

Lakisha started working with Express Desoto County in June 2022. She has a pet dog named Benji and 2 kids who keep her going every day. In her free time, Lakisha enjoys sitting by the lake and relaxing with a cup of tea and a good book.

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Alicia Wilson

Employment Specialist

Alicia Joined our team in November of 2022. Originally from Arcola, MS, Alicia moved to Memphis to further her career and find better opportunities to grow. Alicia loves to work for Express because she is a major people person. She loves to meet new people and has one of the friendliest personalities in the office. When Alicia isn't working for Express, she enjoys spending time with her kids, shopping, and gathering together as a family.

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Karelyn Totten

Employment Specialist

Karelyn Totten started with Express in August 2024. She's from Puerto Rico, and she's been in the US for almost 6 years now; She's Bilingual so she speaks English and Spanish. Her hobbies mostly consist of cooking or baking and binge-watching shows with her husband. She chose to work for Express because helping people is one of her biggest passions, she likes making people feel like they’re heard and taken care of even if there is some kind of culture barrier. The one thing that keeps her going in this job is her coworkers and the amazing relationships she has with each of them, they make it feel like home.

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Retention Specialists

Courtney Owens

Retention Specialist

Since joining the team in 2021, he's brought his unwavering passion for customer service to every interaction, ensuring that our clients always feel valued and supported. As a diehard Cowboys fan, he brings that same loyalty and dedication to his work. Outside of the office, he dreams of exploring the world, fueled by a curiosity for new experiences and cultures. Whether it's on the job or on an adventure, he's always ready to tackle the next challenge with enthusiasm.

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Angeles Valdez

Retention Specialist

Angeles joined the Desoto Express Team in February of 2022. She is originally from Mexico until her mother brought her to the United States to get a better education. She is a happy mother of a baby boy and she enjoys spending time with her family. She has a strong background in customer service, which helps her in her role as retention specialist because she enjoys helping talent and clients meet their needs.

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Front Office Coordinators

Izehunna Foster

Front Office Coordinator

Izehunna joined the express team in April of 2023. She was born in New Albany, Mississippi but moved to Southaven when she was young. She likes being close to a big city because she meets new people daily. Izehunna had worked through Express previously but decided to join the team for the open environment and friendliness of the current employees. When she isn't working, Izehunna likes to go bowling, paint the town with her friends, and spend time with her son.

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Maritza Marroquin

Front Office Coordinator

Since joining Express in April 2024, she's found a true sense of belonging with her Memphis SE Express team. They’ve become more than colleagues; they’re family, standing by her during her toughest times. As the youngest member of the team, she's excited about the future and aspires to grow old with this amazing group! As a bilingual advocate, she's here to support our Hispanic community in achieving their career goals. Outside of work, she finds joy in cooking, volunteering at her church, traveling, and especially painting, which offers her a peaceful escape from the hustle of daily life. She's passionate about growing her career here at Express and contributing to the supportive environment that has welcomed her so warmly.

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Administration

Nathalie Russell

Accounting Manager

Originally from New York, Nathalie joined the Express team after many years of experience in HR, accounts receivable, and accounts payable. She is the leader of our payroll and administration division. She has taken charge of overseeing payroll processing, billing, and invoicing, as well as accounts consolidation and aging. She enjoys spending time with her family, being outdoors, and listening to music.

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Jasmin Delgado

Executive Assistant

From Byhalia, Mississippi. Jasmin has been with Express since June 2021. Currently pursuing an Accounting degree from the Patterson school at the University of Mississippi, she handles data entry for the payroll department.

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Daniel Shute

Social Media and Communications Coordinator

Daniel joined our team in October of 2023. Originally from Memphis, he moved to Chicago where he studied Communication at Wheaton College. In his free time, he loves to read, cook, and spend time with his wife, Mary, and his dog, Duke. He has a passion for storytelling and loves the opportunity to leverage that skill in helping Express get people employed.

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