Located in Joplin, MO
Pay: $14.00-$16.00/hr
Job Full Description
Express Employment is now recruiting for Customer Service Representatives who are genuinely excited to help customers.
Job Responsibilities
- Handling Inbound Calls from customers with issues and helping resolve issues
- Identify and assess customers’ needs to achieve satisfaction
- Provide accurate, valid and complete information
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
Job Requirements
- Proven customer support experience or experience as a client service representative
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
Neosho, MO
2615
1721 LaQuesta
Suite 1
Neosho, MO 64850
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