Located in North Kansas City, MO
Pay: $20/hr.
Job Full Description
We are currently seeking a dedicated and organized Dispatcher/Customer Service professional to join our team in North Kansas City, MO. The ideal candidate will excel in both independent and collaborative settings, demonstrating strong organizational skills, attention to detail, and a proactive approach to problem-solving.
Responsibilities:
- Schedule and dispatch drivers, communicate route information, and maintain accurate records within the dispatch system
- Respond to, process, and accurately enter all shipment requests into the dispatch system
- Address and resolve driver issues at delivery and pickup points, including full docks, damages, and other challenges
- Handle inbound customer calls, schedule delivery
- Communicate with drivers through calls, texts, or radio to provide directions and assist with any problems or delays
- Perform general office and warehouse duties as needed to support overall operations
Qualifications:
- High School Diploma or equivalent required
- Minimum of 1 year of experience in freight, courier, or logistics operations
- Proficient in data entry, Microsoft Office Suite, internet usage, and managing high volumes of email
- Strong communication skills, both written and verbal, with the ability to remain calm and professional under pressure
- Ability to prioritize tasks effectively and manage time efficiently in a fast-paced environment
Express Employment Professionals is one of the top staffing companies in the U.S. and Canada. Every day, we help people find jobs and provide workforce solutions to businesses. Express has over 750 franchise locations that provide a full range of employment solutions that include full-time, temporary, and part-time employment in many positions, including professional, commercial, and administrative.
EOE/M/F/Vet/Disabilities
#2714LI
Northland KC, MO
2714
301 Armour Road
North Kansas City, MO 64116
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