Job Details

Customer Care Associate December 17, 2024

14352558

Located in Grand Island, NE

Pay: $16/hr

Job Full Description

Do you have experience working in an office setting? Are you comfortable being on the phone and providing excellent customer service?

Express Employment Professionals is seeking Customer Care Associates to support the insurance department with a company located in Grand Island, NE. The main functions of this role are customer service and data entry, so having an eye for detail and professionalism are a must! This is an evaluation-to-hire opportunity with weekly pay up to $16/hr and the potential to develop into a long-term career.

Position Essential Duties/Responsibilities:

  • Responding to customer inquiries throughout the document submission and preparation process in an efficient and timely manner
  • Documentation of customer interactions and upkeep of company records
  • Reviewing documents for accuracy, validity, etc.
  • Preparation and data entry of documents into proprietary company databases
  • Generation of reports, statements, and other documents or paperwork as requested
  • Other duties as assigned

Education/Skills:

  • Must have previous experience working in an office setting
  • Candidates must have been employed in their most recent position for a minimum of 1yr in order to be eligible for this position
  • Computer proficiency and experience working with Microsoft Office required
  • High school diploma or GED required
  • Organizational, time management, and problem-solving skills
  • Self-motivated and detail-oriented with a dedication to accuracy
  • Excellent communication skills with both internal teammates and external customers/clients
  • Positive and solutions-oriented attitude
  • Willingness to go above and beyond to provide excellent customer service

Schedule/Pay:

  • Monday through Friday, day shift
  • Pay up to $16/hr
  • Employees paid weekly!

Benefits:

Express Employment Professionals offers a full range of benefits including:

  • Health
  • Vision
  • Dental
  • Life
  • Short-Term Disability
  • Weekly Pay
  • Referral Bonuses

Contact Us:

If you are interested in learning more about this position, please email a resume to alyssa.soppe @expresspros.com OR call Express Employment Professionals at for an immediate phone interview! You may view a complete list of our available positions at www.expresspros.com/LincolnNE/Job-Openings.aspx.

About Us:

Express Employment Professionals works with job seekers to help find the right job for their skills and experience. We have a variety of jobs available, including full-time, direct placement, and temporary positions. As one of the leading staffing companies in North America, Nebraska, and Lincoln, we’re ready to help you take the next step in your career.

Building your career. Building Relationships. Apply with Express today.

Express Employment Professionals is an equal-opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, gender identity, protected veteran status, status as a disabled individual, or any other protected group status or non-job-related characteristic as directed by law.

Lincoln, NE
3087
4955 O Street
Suite C
Lincoln, NE 68510

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