14343821
Located in Omaha, NE
Pay: $18-$22
Job Full Description
#Omaha2141
Customer Service Representative
Express Employment Professionals is seeking Call Center Representatives to join call centers in the Omaha and Fremont areas!
Position Details:
• Type: Full time
• Schedule: Flexible shift times – open 24/7
• Location: Fremont, NE and Omaha, NE
• Pay/Salary: up to $20/hr
Job Duties:
• Answer inbound calls to address customer inquiries, provide information, and resolve issues.
• Identify and troubleshoot customer concerns, providing accurate and effective solutions while maintaining a positive attitude.
• Document customer interactions, including details of inquiries, complaints, and solutions, in the company’s CRM system.
• Work closely with team members and supervisors to achieve performance goals and contribute to a positive work environment.
• Other duties as assigned.
Requirements:
• High school diploma or equivalent. Some college coursework or a degree in a related field is a plus.
• Previous experience in a call center or customer service role is preferred but not required.
• Strong written and verbal communication skills
• Ability to analyze customer needs and provide appropriate solutions
• Proficient in phone etiquette and customer service principles
• Excellent data entry skills for accurate record keeping
Benefits:
• Weekly pay and immediate benefits!
• Evaluation to Hire Positions – get your foot in the door at a great company!
• Personalized job matching and interview prep!
• No fees for you, ever!
• Quick hiring process – get started as soon as tomorrow!
• Referral bonuses!
We are eager to serve as your point of contact for this position, as well as many others in our area! Take the first step toward your success and apply with Express today!
Omaha (North/Downtown), NE
2792
5310 North 99th Street
Omaha, NE 68134
Apply Now Email Us