Job Details

Field Service Engineer January 17, 2025

14361769

Located in Union, NJ

Job Full Description

REPORTS TO: Director of Engineering

EDUCATION: BSET or Equivalent in Experience

GENERAL:

Responsible for training, testing and installation of systems both in-house and in the field. This position operates primarily in the field, without supervision, and requires approximately 50% travel.

DUTIES & RESPONSIBILITIES IN THE FIELD:

  1. Performs diagnostic testing, troubleshooting and repair of tone telemetry and SCADA systems to the PCB assembly level on all systems.
  2. In consultation with personnel at the factory, performs diagnostic testing and makes recommendations for the improvement of the performance of SCADA system software and firmware.
  3. Performs training, system installation and startup, including final acceptance, in accordance with contractual obligations.
  4. On a daily basis, prepares comprehensive trip reports and expense reports in accordance with department procedures, including proper documentation of any configuration changes, present trouble symptoms, problems found, and action taken.
  5. Employee will adhere to all company ISO 9001 procedures and standards.
  6. Position requires 50% of travel.

IN THE FACTORY

  1. Works with personnel in the Systems Engineering Department in the final test and acceptance process for systems nearing shipment.
  2. When instructed by Customer Service Manager, provides telephone and technical assistance to customers.
  3. Performs other duties as assigned.

EXPERIENCE REQUIRED: 

  1. Min 5-10 yrs experience with system integration and communications.
  2. Ability to teach custom applications software packages and perform diagnostic testing.

Elizabeth-Union, NJ
3359
1767 Morris Avenue
Suite 304
Union, NJ 07083

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