DD539
Located in Sparta, NJ
Pay: 22.00 Per Hour
Job Full Description
Express Employment is working with a local company who is looking to hire the following position:
Customer Service Representative-Front Desk Receptionist
Pay rate: $22.00
Schedule: Monday – Friday
Benefits offered when working with Express Employment Professionals:
- Medical, Vision, Dental- Benefit Eligibility
- Express Learn
- NJ sick leave
- 401k eligibility
- Direct Deposit/Money Card
- INSTANT Referral Bonus Eligibility
- Access to job openings at hundreds of local, premier employers that are not posted online!
Order Processing Responsibilities (90% of Job Function)
- Manually process orders from customers received by fax, phone, mail, or e-mail.
- Use Quickbooks system to look up inventory, product details, and customer information.
- Maintain a working knowledge of the product line to identify problematic orders and find solutions.
- Tactfully communicate via telephone and email with colleagues, customers and vendors. Often this will be regarding order details such as price, lead time, shipping, and product options.
- Gather and compile all necessary information on each order for the procurement and production departments.
- Meet multiple daily time deadlines for order entry and customer inquiries.
- Take and organize scrupulous notes on all customer, vendor, and in house communications.
Other Responsibilities (10% of Job Function)
- Provide prices and delivery schedules to customers for in stock standard items.
- Assist in the answering and distributing of incoming phone calls.
- Greet visitors and escort them to their meeting
- Complete miscellaneous projects as assigned.
Physical and Technical Environment:
- Minimal lifting up to 25 pounds occasionally.
- Must be able to sit, stand, walk, reach with hands and arms, bend and stoop in a normal office environment
- Ability to routinely travel throughout multi-floor office and shop area, walking, climbing stairs, utilizing elevator.
- Maintain clean and orderly office conditions, handle changing deadlines and project requirements, and manage strict time constraints.
Required Education and Experience
- High school diploma or equivalent. Able to read, write, and follow verbal instructions in Standard English.
- Minimum Typing Speed of 50 WPM
- Must be able to read and comprehend technical specifications.
- Demonstrated attention to detail, perseverance, and troubleshooting.
- Proficient in MS Office products and Adobe Acrobat preferred.
Note: The statements above are intended to describe the general nature and level of work being performed by people assigned to the job. They are not construed to be an exhaustive list of responsibilities, duties and skills required of personnel in the job. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
How to Apply:
WALK-IN TO OUR OFFICE, APPLY IN PERSON, AND SPEAK WITH OUR RECRUITERS. NO RESUME NEEDED!!!
- VISIT our office at 453 Route 46 East, Suite 5, Hackettstown, NJ 07828
- APPLY to this posting
- Sign up on our ExpressJobs App on your phone and apply there!
- Email: valentina.gomez@expresspros.com
- CALL/TEXT 908-813-8311
Parsippany, NJ
1304
453 Route 46
Suite 5
Hackettstown, NJ 07840
Apply Now Email Us