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Located in Woodcliff Lake, NJ
Job Full Description
A digital insurance company is currently seeking a Customer Service Representative to support our growing Commercial and Fidelity Departments.
Candidates will:
- have professional phone skills
- learn the ins and outs of all of our products to be able to properly assist customers
- work with people in different industries to understand their needs and which products would be best for them.
- have the ability to explain our services to business professionals
- promptly answer phones and respond to messages and emails from clients
- have at least 2 years of customer services experience
- possess excellent computer skills to include word, excel (basic) and typing (will be tested), pdf and adobe editing and generation is a plus but can be taught.
- great work ethic
- excellent administrative and organizational skills with attention to detail.
- Ability to upsell to clients upon renewal for better protection choices.
- ability to conform to changing objectives based on consumer trends.
- possess the flexibility to work on different projects at the same time
Park Ridge, NJ
3137
137 Kinderkamack Road
Park Ridge, NJ 07656
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