14342781
Located in Hillsborough, NJ
Pay: $50,000 - 55,000
Job Full Description
We are currently looking for a Service Coordinator who is looking to work for a well established distribution, installation, and bakery product based company in Hillsborough NJ! If you are looking to hone your previous service coordinating skills, grow with a company, and earn a great paycheck, this is the role for you!
Schedule
- Monday - Friday
- 8:30 am - 5:00 pm
Compensation
Responsibilities:
- Daily work in the ticket system
- Solution focused cooperation with the helpdesk and MIWE Germany & USA
- Reporting of all accruing costs and expenses in the ERP system
- Invoice Service and Installation work to customers
- Prepare warranty claims for approval and invoice to MIWE HQ
- Create quotes for customers
- Scheduling of MIWE techs and Service Providers for repair and installation work
- Clarification of contents of work with MIWE techs and Service Providers
- Organize claim and complaint management for the assigned customer
- Organize installations and full roll out scenarios for the assigned customers
- Development of the service coverage for the assigned customers
- Development and monitoring of quality of the service technician involved in the assigned customer regarding installations and maintenance
- Organization of trainings for technicians and customers
- Invoice customers for service performed
?Qualifications:
- Good computer skills is a MUST
- Excellent customer service skills
- Prior experience with scheduling, and preparing warranty claims
- Creating quotes
- Prior service coordinating, and administrative (invoicing) exp
Immediate Benefits Upon Hire
- Medical Plan
- Direct Deposit
- Dental Plan
- Vision/Eyewear Plan
- Life Insurance
- Referral Bonus
Apply immediately on www.expresspros.com/somersetnj or call (908)-505-0415 today.
Somerset, NJ
2096
101 Route 206
Somerville, NJ 08876
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