14351194
Located in Albuquerque, NM
Pay: $17.00 - $20.00 DOE
Job Full Description
Seeking a Customer Service Representative/ Dispatcher for a Local Company:
Job Duties:
- Answer incoming phone calls with a positive attitude and respond to phone messages from customer
- Direct incoming calls to the specific company departments
- Collect and record customer feedback and information, and share with appropriate departments and team member
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Assist in dispatching when necessary
Experience Required
- Positive, service-oriented attitude
- Professional demeanor
- Ability to thrive in a fast-paced and sometimes high-pressure environment
- Excellent computer skills and excellent phone disposition
- Willingness to work independently or as part of a team
- Previous experience in customer service or other related field
- Ability to build rapport with clients
- Ability to prioritize and multitask
Physical Requirements:
- Ability to lift 50 lbs. consistently
- Stand, bend, squat, lift, and move.
If you are interested in learning more or applying for this position, please call our office at to schedule a phone interview or send your resume to albuquerquenmwest@expresspros.com
Apply online at https://www.expresspros.com/albuquerquewestnm to speed along the process.
Albuquerque West, NM
3253
9664 Eagle Ranch Road Northwest
Suite #2
Albuquerque, NM 87114
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