Job Details

Customer Service Associate November 6, 2024

13470238

Located in Brooklyn, NY

Pay: $16 to $19 per hour

Job Full Description


Express Employment Professionals is one of the largest privately owned staffing and recruiting companies looking to hire a highly motivated and customer-oriented individual for a furniture distributing company based in the Brooklyn NY area.

The ideal candidate will have experience working in a fast-paced environment and possess exceptional communication skills.

Responsibilities:

  • Responding to customer inquiries and resolving issues in a timely and efficient manner
  • Maintaining accurate and up-to-date customer records using CRM software
  • Coordinating with internal departments to ensure timely delivery of products
  • Processing orders and ensuring proper documentation is in place
  • Providing customers with product information, pricing, and availability
  • Generating reports using Excel and Word as needed

Requirements:

  • 2+ years of experience in customer service or a related field
  • Experience with CRM software, Excel, and Word
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Strong attention to detail and organizational skills
  • High school diploma or equivalent required, associate or bachelor's degree preferred

Brooklyn, NY
1032
68 35th Street
Suite B633
Brooklyn, NY 11232

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