13470067
Located in Elmira, NY
Pay: $17-$20
Job Full Description
**Customer Service Representative**
**Location:** Elmira, NY
**Schedule:** Monday through Friday, 8:00 AM to 4:30 PM
**Compensation:** $17 - $20 per hour, depending on experience
**Job Overview:**
We are seeking a dedicated and personable **Customer Service Representative** to join our team in Elmira, NY. The ideal candidate will be responsible for providing exceptional support to our customers, addressing their needs, and ensuring a positive experience from start to finish. This position is full-time with regular hours, offering a great work-life balance and competitive pay based on experience.
**Key Responsibilities:**
- Respond to customer inquiries via phone, email, or in person in a timely and professional manner.
- Provide accurate information regarding products, services, and policies.
- Handle customer concerns, troubleshoot issues, and follow up to ensure resolution.
- Process orders, returns, and exchanges efficiently.
- Maintain detailed and accurate records of customer interactions and transactions.
- Collaborate with internal teams to ensure a seamless customer experience.
- Uphold company standards for customer service and professionalism at all times.
**Qualifications:**
- High school diploma or equivalent required; additional education is a plus.
- Proven experience in customer service or a related field.
- Excellent communication and interpersonal skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Strong problem-solving skills and attention to detail.
- Proficient with basic computer skills and the ability to learn new software systems.
**Benefits:**
- Competitive hourly pay ($17 - $20/hour depending on experience).
- Health, dental, and vision insurance after hire on
- Paid time off and holidays after hire on
- Opportunities for growth within the company.
If you are passionate about helping others and thrive in a customer-focused environment, we encourage you to apply!
Corning, NY
2583
11849 East Corning Road
Suite 101
Corning, NY 14830
Apply Now Email Us