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Fredonia, NY

33 Church Street, 3rd Floor, Fredonia, New York 14063

Jamestown, NY

17 East 4th Street, Jamestown, New York 14701

Call Center and Customer Service Hiring Solutions

Navigate Success with the Customer Service Experts

Communicating with callers, customers, and clients in an efficient manner, and the ability to be flexible are key employee characteristics each team member should exhibit for your company to be successful. Without top talent in place, your company’s productivity and reputation may be at stake. Let the experts at Express Employment Professionals help you with all your call center and customer service staffing needs.  

Customer service roles continue to be a bright spot in the Office Clerical segment with Staffing Industry Analysts reporting almost three million employed annually in customer service roles—these roles are imperative to keep business operations running smoothly. As one of the largest Office Clerical staffing companies in the U.S. and a global leader in the staffing industry, you can trust Express to help you land your next job in a customer service-related role or help you find the right talent for your team.

Call center and customer service representatives work onsite, remote, or in hybrid positions. This will be dependent on specific jobs and location.

Express Employment Professionals ranked second largest office/clerical staffing firm in the U.S. by Staffing Industry Analysts
Best of Staffing Award Winner for Client Satisfaction
Forbes - America's Best Temporary Staffing Firms

Building Knowledge

Express offers a variety of employer resources for companies to utilize with their workforce, leading to potential advantages such as:

  • Enhanced productivity
  • Employee engagement and satisfaction
  • Talent attraction and retention
  • Improved employee well-being
  • Professional development and growth
  • Stronger employee relationships

Explore Employer Resources

Addressing the Skills Gap

Express has developed a list of curated resources to show our dedication to employers and associates with developmental tools, including:

Express' employee selection process is ISO registered

Express Employment Professionals’ ISO 9001:2015 registered employee selection process is behind our success in helping you find the exact person you need for your team. Each associate we send to you has been interviewed, tested as appropriate, and evaluated before they leave our doors.

Express has experience placing people in a variety of call center and customer service roles across every industry.

Contact Our Office Today!

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