14339722
Located in Hauppauge, NY
Pay: $18-21
Job Full Description
Title: Patient Coordinator- Temp to Perm
Location: Smith town, New York 11787
Responsibilities
- Provide outstanding customer service to every patient
- Coordinate patient visits to ensure proper progress of treatment plans
- Educate our patients on treatment plans, practice policies, financial responsibility, etc.
- Schedule the treatment plan of the physicians with the patient
- Track referrals and treatment plans with patient
- Assist patients to set goals and identify the problem(s) when patients are not meeting their goals
- Assist patients with completion of paperwork when necessary
- Respond to patient inquires in a compassionate and timely manner
- Process medical insurance information, verifying patient eligibility and addressing any patient questions about insurance (liaise with Billing department as appropriate)
- Ensure the compliance of treatment plans created by the physicians
- Responsible for maintaining confidentiality of personal information (HIPAA compliant)
- Ensure all patient information (demographics, insurance information, etc.) are in the system for follow-up and reporting
- Provide advocacy, information, and referral services to patients
- Act as a back-up to other team members as needed
- Other duties as assigned
Knowledge and Experience
- 1+ years of relevant medical experience, preferred
- Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and is preferred
- Knowledge of EMR system(s)
- Strong computer knowledge and windows program including Microsoft word/excel
Skills and Abilities
- Bilingual (English/Spanish) required
- Excellent verbal and written communication
- Ensuring a great patient experience by delivering outstanding customer service
- Relaying a sense of compassion to our patients
- Exceptional organizational and time-managements skills - the ability to multi-task is a must
- Adaptability and flexibility while working in a fast-paced environment
- Problem-solving ability and aptitude
- Outcome-focused, with an ability to work under pressure
- A solution-oriented mindset and a willingness to "get your hands dirty"
- A strong sense of urgency and focus in accomplishing tasks
Schedule:
- Monday- 8am-5:30pm
- Tuesday- 9am-5:30pm
- Wednesday 8am-5pm
- Thursday- 9am-5:30pm
- Friday- 8am-4:30pm
Pay: $18- $21/ hour (depending on experience)
Hauppauge, NY
3254
1 Rabro Drive
Suite 104
Hauppauge, NY 11788
Apply Now Email Us