Job Details

Customer Service and Billing Specialist (QuickBooks Experience Preferred) February 17, 2025

Located in Poughkeepsie, NY

Pay: $20 - $22 per hour

Job Full Description

Job Title: Customer Service & Billing Specialist (QuickBooks Experience Preferred)

Location: Poughkeepsie NY

Pay: $20 - $22 per hour, based on experience

Job Type: Full-Time Schedule: Monday to Friday, 8:00 AM - 5:00 PM

Job Description: We are seeking a friendly and motivated Customer Service Representative with Billing experience to join one of our clients team. The ideal candidate will assist customers with planning material lists, entering orders into the computer, and generating invoices. This is a full-time position with opportunities for growth. Experience in sales, plumbing, or construction industry, and familiarity with Quickbooks is a plus.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and in-person.

  • Assist customers in planning and listing necessary materials.

  • Enter orders into QuickBooks and generate accurate invoices.

  • Process orders, returns, and exchanges.

  • Answer phone calls and manage customer requests.

  • Maintain customer records and update account information as needed.

  • Collaborate with other departments to ensure customer needs are met.

  • Follow company policies and procedures to maintain a high standard of service.

Qualifications:

  • High school diploma or equivalent (no college degree required).

  • Previous customer service or sales experience preferred.

  • Familiarity with QuickBooks and experience in plumbing, construction, or related industries is a plus.

  • Excellent communication and interpersonal skills.

  • Strong problem-solving abilities and attention to detail.

  • Ability to work in a fast-paced environment and handle multiple tasks.

Why Join Us?

  • Competitive pay with potential for overtime.
  • A supportive team environment with opportunities for growth.
  • On-the-job training and skill development.
  • Flexible work assignments across various industries.

Apply Today!

If you're ready to start a hands-on job with growth potential, we want to hear from you!

To Apply: Submit your resume to Jobs.PoughkeepsieNY@ExpressPros.com or visit our office at 488 Freedom Plains Road, Suite 101, Poughkeepsie NY 12603

Poughkeepsie, NY
3333
488 Freedom Plains Road
Suite 101
Poughkeepsie, NY 12603

Apply Now Email Us

Close