Located in Tarrytown, NY
Pay: 30,0000-100,000k
Job Full Description
$30,000- $100,000 An Hour
Express Employment Professionals in Tarrytown, NY is hiring
Job Type: Full-Time
Express Employment Tarrytown NY is hiring a Customer Service / Admin Asst. for a dynamic and fast-paced call center dedicated to providing exceptional customer service. We pride ourselves on our commitment to excellence and our ability to handle high call volumes efficiently. We are looking for a motivated and detail-oriented Administrative Assistant / Customer Service Representative to join our team.
Job Description: As an Administrative Assistant / Customer Service Representative, you will play a crucial role in ensuring the smooth operation of our call center. You will be responsible for providing administrative support, handling customer inquiries, and maintaining a high level of customer satisfaction.
Key Responsibilities:
- Answer and manage a high volume of incoming calls in a professional and courteous manner.
- Assist customers with inquiries, complaints, and service requests, ensuring timely and accurate resolution.
- Perform administrative tasks such as data entry, filing, and maintaining records.
- Coordinate and schedule appointments, meetings, and conference calls.
- Prepare and distribute reports, memos, and other correspondence.
- Collaborate with team members to improve processes and enhance customer experience.
- Maintain a clean and organized work environment.
Qualifications:
- High school diploma or equivalent; additional education or certifications in office administration or customer service is a plus.
- Proven experience in a high-volume call center or customer service role.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently and as part of a team.
- Positive attitude and a strong work ethic.
About us:
Express Employment Professionals works with job seekers to help them find the right job for their skills and experience. We have a variety of jobs available, and there are full-time, part-time, and temporary positions available. As one of the leading staffing companies in North America, NY, and Tarrytown NY, we’re ready to help you take the next step in your career.
Express Employment Professionals is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and to hire and promote individuals solely based on their qualifications for the job.
In compliance with applicable federal, Westchester NY and local law, employment decisions are based on business needs, job requirements, and an individual’s qualifications regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status. We do not tolerate discrimination or harassment based on any of these characteristics and expect that our employees and associates will cooperate in maintaining an atmosphere free of discrimination and harassment.
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Tarrytown, NY
3189
200 South Broadway
Suite 101
Tarrytown, NY 10591
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