Job Details

Customer Service Representative December 23, 2024

14353900

Located in Asheville, NC

Pay: $20.00/hr

Job Full Description

Job Title: Customer Service Representative
Location: Downtown Asheville, NC
Schedule: Full-Time (40 hours per week, with possible Saturday mornings during tax season)
Pay Rate: $20.00/hr starting

Position Overview:
Our Downtown Asheville client is seeking a Customer Service Representative to join their team. This position offers a unique opportunity in a fast-paced environment where organization, confidentiality, and attention to detail are key. The ideal candidate will be customer-focused and eager to learn, with a willingness to be trained for the role’s specialized tasks.

Key Responsibilities:

Answer incoming phone calls with professionalism and courtesy.
Schedule appointments efficiently and maintain an organized calendar.
Scan and file client documents securely while maintaining confidentiality.
Greet clients warmly and ensure a positive experience.
Communicate with internal staff via email to ensure seamless operations.
Handle sensitive information with the utmost discretion.
Qualifications:

Strong organizational skills and a keen eye for detail.
Excellent telephone etiquette and interpersonal communication skills.
Ability to maintain confidentiality and handle sensitive information responsibly.
Enjoys working in a fast-paced environment and can multitask effectively.
Previous customer service or administrative experience is a plus but not required.
Willingness to learn and be trained in a specialized role.
Benefits/Perks (Upon Permanent Hire):

100% employer-paid Blue Cross health insurance.
Employer contributes 3% of your pay into a SIMPLE IRA.
Paid vacation: 1 week after 1 year, 2 weeks after 2 years.
Competitive pay increases upon transition to permanent employment.
This is an exciting opportunity to grow with a reputable company in Downtown Asheville while gaining valuable experience in a customer-focused role. Apply today and bring your organization and communication skills to this dynamic team!

Asheville, NC
2448
1979 Hendersonville Road
Suite B
Asheville, NC 28803

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