SR418
Located in Fargo, ND
Job Full Description
Top-notch Fargo Production and Distribution Company is looking to add a role in their Customer Service Department. This is a leadership position and this person will oversee the CS team. Ideal candidate will create a high energy environment that is focused on customer service. Primary goal is to create a positive team environment by creating procedures, developing current customer relationships, and assuring daily activities within the office and with other staff members.
Job duties:
- Work closely with Sales Departments to improve processes and customer service.
- Process incoming orders from start to finish.
- Coach customer service team in day-to-day activities and invoicing customers.
- Establish, develop and maintain positive business and customer relationships.
- Coordinate production levels with both the Inventory & Production Departments.
- Achieve agreed upon sales targets and outcomes within schedule.
- Expedite the resolution of customer problems and complaints.
- Coordinate deliveries and work with Logistics departments on shipment of products.
What We Look for:
- 3 + Years’ experience selling products/services or related experience.
- Establish, develop and maintain positive business and customer relationships
- Ability to manage, coach, and train a small team.
This is a full-time, direct hire position. Typical business hours are Monday through Friday 8:00am – 5:00pm with full benefits. The pay range is $75k-$90k + bonus potential. For more information, please contact Express Employment Professionals of Fargo at 701-297-8800 or email your resume to Lacey.Peppersack@expresspros.com to apply.
Fargo, ND
1537
1100 19th Avenue
Suite R-1
Fargo, ND 58102
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