Located in Cincinnati, OH
Pay: $60-80K
Job Full Description
Position: Manufacturing Customer Service Repersentative
Industry: Aerospace Manufacturing
Location: Woodlawn, OH
Compensation: $60-80K
Key Responsibilities:
- Process RFQs, ensuring compliance with company guidelines, performing cost analyses, and maintaining pricing records.
- Manage sales orders, verify purchase agreements, resolve discrepancies, and maintain order status updates.
- Respond to customer inquiries regarding quotes, orders, invoices, and product concerns, ensuring timely resolution.
- Collaborate with engineering, purchasing, and sales to maintain product documentation and pricing.
- Prepare monthly KPIs, drive process improvements, and assist in developing pricing catalogs.
Qualifications:
- Bachelor’s degree or 5+ years in a global customer service role.
- Advanced Microsoft Excel proficiency.
- Strong communication, analytical, and problem-solving skills.
- Experience in the Aerospace Industry is preferred.
- Knowledge of ERP systems and adaptability to change.
#SRGDH
Cincinnati (Northwest), OH
2195
3551 Springdale Road
Cincinnati, OH 45251
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