Located in Aurora, OH
Pay: $20-$23 / Hour
Job Full Description
Express Employment Professionals is looking for a Customer Service Reps/Receptionist
Pay: $20-$23/hr
Key Responsibilities:
- Answer customer inquiries via phone, email, or chat in a timely and professional manner.
- Resolve customer complaints or issues with empathy, patience, and efficiency.
- Provide information about products, services, and policies.
- Maintain a high level of customer satisfaction through active problem-solving and communication.
- Document customer interactions and escalate complex issues when necessary.
- Collaborate with other teams to ensure customer needs are met.
- Stay up to date with product and service knowledge to offer accurate information.
Qualifications:
- High school diploma or equivalent required; college degree preferred.
- Prior customer service experience (preferred).
- Excellent communication skills (verbal and written).
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Proficiency with customer service software and basic computer skills.
- Positive attitude and team player mentality.
4 EASY WAYS TO APPLY
- CLICK APPLY
- TEXT or CALL 440-249-7755
- WALK-INS WELCOME (weekdays 9am-3pm) – 8963 Darrow Rd., Twinsburg, Ohio 44087
ABOUT EXPRESS EMPLOYMENT PROS
- NO COST TO YOU
- Ranked in top 2% of all staffing agencies
- 2023 Clearly Rated “Best of Staffing” award
- 4000+ people placed in jobs yearly thru Express in Twinsburg
- New jobs daily – most are never advertised
#CLE3
Cleveland South-Akron North, OH
2851
8963 Darrow Road
Twinsburg, OH 44087
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