14352450
Located in Marysville, OH
Pay: 18.00 an hour
Job Full Description
Logistics Specialist - $18.00 an Hour Mon - Fri 8:00 am - 5:00 pm in Marysville, OH
Job Summary:
The Logistics Specialist is responsible for executing customer vehicle relocation services orders and all supporting business operations. Key activities include customer order management and execution; communication through email and telephone staff, Independent Contractors (ICs) and pickup and delivery contacts; and maintaining accurate data in each order tracked in CRM.
Job Responsibilities:
Manage execution of customer orders:
- Timely coordinate and schedule pickup and delivery of customer vehicles while ensuring customer instructions are precisely followed.
- Insure orders are efficiently executed through “linking” of multiple orders.
- Oversee accurate and timely completion of additional services including but not limited to vehicle detailing, titling/ registration, and vehicle placement into storage.
- Communicate timely by email, telephone and CRM with staff, ICs and pickup and delivery contacts, escalating issues to management as appropriate.
- Update CRM ACTIVITIES and NOTES promptly and maintain accurate data after each telephone call and email communique to also include uploading photos and scanned documents.
- Create tasks and follow through to maintain accurate time sensitive notes.
- Ensure compliance with company policies and procedures.
- Ensure adherence to applicable DOT regulations and Federal, State and Local laws. •
- In managers absence or through managers direction calculate and offer flat fees on orders by way of emailing the bid sheet to all ICs.
Manage Storage Facility (where applicable):
- Manage on a daily basis the storage vehicle facility location - numbers of vehicles in and out of the storage facility to customers, detail shops and repair shops using VIN and order verifications.
- Checking vehicle in and out: o Reviewing vehicles and noting damage & issues. o Taking inventory of any items left in vehicle.
- Moving vehicle in and out of lot: o Bring vehicle into secure lot when Drivers drop them off. o Bring vehicle out of lot and having them stage for Drivers to pickup.
- Inventory: Accounting all cars are on the lot.
- Ensuring vehicle are starting and communicating issue to our HQ to have them address before they are reactivated
Job Qualifications:
- Demonstrate open, effective communication and teamwork.
- Customer focus.
- Act with integrity and professionalism.
- Balance client requirements with company policies and operational procedures.
- Demonstrate reliable and predictable attendance
- Must have a valid drivers license and clean driving record
- High School diploma or equivalent
- Must be able to park cars into tight spots
Express Professionals is a specialized recruiting group, we connect you with opportunity and superior pay. We set you up for long term success and stay with you every step of the way.
Apply online @ expresspros.com/columbusoh
We have been serving Columbus for 30 years, Columbus has rated us #1 in staffing on Google
Express Columbus Metro West
1065 Bethel Road, Columbus Ohio, 43220
Call or Text: 614-278-7707
Columbus (Metro West), OH
3114
1065 Bethel Road
Columbus, OH 43220
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