Job Details

Duties & Responsibilities:

• Answer all incoming sales calls via telephone, written inquires and facsimile requests.
• Promote and effectively sell company products and supplies.
• Clarify and fulfill customer requests/needs by presenting various selections of products and services providing pricing information as requested.
• Understand and respond to customer delivery needs by interfacing with internal personnel.
• Understand and support established sales policies and procedures.
• Relate new product ideas and product extensions to management for evaluation. 
• Emphasize saleable services of products to include quality and ability to meet customer specifications.
• Process all paperwork for orders to include sales contracts, prints and related documentation.
• Build and maintain quality relations with assigned customers.
• Calculate prices, discounts and proposals.
• Utilize company leads.
• Trace and expedite late orders.
• Maintains updated, organized files on all assigned customers.
• Develops maximum sales potential out of assigned customers through good customer service techniques, and knowledge of company's product and services as well as the competition's strength/weaknesses.
• Remains current on market conditions regarding products, product updates and new technologies through available resources.
• Train new associates as requested.

Skills:

• Contact manufacturing.
• Sales.
• Electrical wiring, harness knowledge.
• Oral communication.
• Reading skills.
• Keyboard skills.
• Written communication.
• Customer service and customer relations.
• Organization and filing.
• Math aptitude.
• Time and project management.
• Computer literacy.
• Interpersonal communication skills.
• Professionalism.
• High school diploma or equivalent.
• Prior sales experience.
• Prior experience working with Government contracts.