14246532
Located in Delaware, OH
Pay: $15.00 - $18.00 per hour DOE
Job Full Description
Front Office Coordinator – $15.00 – $17.00 per hour DOE Bilingual English/Spanish Preferred
Express in Delaware has an immediate need for a fulltime front office coordinator. Prefer1-2 years’ experience in a customer facing role.
The Front Office Coordinator (FOC) is responsible for creating a positive first impression for all traffic (telephone or in-person) in the Express office. FOCs monitor and respond to daily online applications, answer telephones, greet visitors, administer skills evaluations, monitor office appearance, and participate in achieving the overall goals of the office.
Skills:
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· Multi-line Phone Skills
· Basic Computer Skills (Word, Outlook Calendar)
· Typing – 40 wpm (minimum)
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· Basic Math
· Verbal Communication
· Written Communication
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Create a positive first impression for all in-person, telephone, and electronic inquiries.
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Welcome all applicants and visitors promptly with a warm greeting.
Answer all telephone calls by the third ring. All contacts with office should be handled in a professional and courteous manner.
Determine callers’ needs and answer their questions, resolve issues, or route calls as necessary. Document 100% of Inquiry Calls in the automated system.
Review and respond to all online applications on a daily basis.
Document applications and related contact information in the Express automated system in an accurate and timely fashion.
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Manage applicant flow and assist with recruiting efforts.
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Review applicants for possible fit with open Job Orders and coordinate setting up interviews with Employment Specialists.
Maintain a ratio of scheduled interviews to interviews completed as close to 100% as possible, ensuring applicants are interviewed and processed efficiently.
Administer skills evaluations and review for completion, providing instruction and encouragement.
Assist with recruiting efforts.
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Handle office administration on an as-needed basis.
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Enter applicant data from employment applications into the automated system.
Type correspondence, prepares mailings, and update mailing lists as needed.
File applications, associate paperwork, and other documents.
Maintain confidentiality of all processed documents.
Collect timecards and process payroll.
Support office team as needed.
Maintain an orderly office appearance.
Ensure adequacy of all office supplies and forms.
Perform other related duties as necessary and assigned.
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Assist with inside sales efforts as needed.
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Make appointment setting and Most Placeable Candidate (MPC) calls as directed.
Convert 100% of local Employment Verification Calls into sales or recruiting calls.
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Conduct business in accordance with Express Guidelines and applicable Federal/State Legal Guidelines.
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Work in accordance with the Express system.
Develop a thorough knowledge of the staffing and placement services offered by Express.
Maintain an understanding of various employment-related documents and materials.
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Apply online or at our office:
One of our top priorities is supporting a healthy work environment and being easy to do business with. That’s why we offer an online application process, as well as a phone interview process. Express Employment Professionals can help find the type of job that is a perfect fit for your needs and abilities, and you’ll never pay a fee for our services and support.
Apply online by following the link below, giving us a call at 614-896-8643, or coming into our office M-F 8am-5pm, located at 30 Troy Road, Delaware, OH 43015, (located in the same plaza as Scoreboard).
ExpressPros.com/delawareoh.com
Express Employment Professionals can help you find the job that is a good fit for your needs and abilities, and you’ll never pay a fee for our services and support. Val is eager to serve as your contact for this position, as well as many others in our area. Take the first step toward your success. Apply with Express today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or genetic information.
Need more information about this job?
Contact Val, our Employment Specialist at 614-896-8643.
Delaware, OH
3301
30 Troy Road
Delaware, OH 43015
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