Job Details

        Multi-line Phone Skills

         Basic Computer Skills (Word, Outlook Calendar)

         Typing – 40 wpm

         Positive Demeanor

  Multitasking

Verbal Communication

Written Communication 

Recruitment

Create a positive first impression for all in-person, telephone, and electronic inquiries.

·         Welcome visitors promptly with a warm greeting.

·         Answer all telephone calls by the third ring. All contacts with office should be handled in a professional and courteous manner.

·         Determine callers’ needs and answer their questions, resolve issues, or route calls as necessary. Document 100% of Inquiry Calls.

·         Review and respond to all online applications daily.

·         Document applications and related contact information in system in an accurate and timely fashion.

Manage applicant flow and assist with recruiting efforts.

·         Screen and interview applicants for non-exempt and exempt positions

o   Conduct pre-employment testing and reference checks

o   Recommend qualified candidates for open positions

o   Notify applicants selected

o   Handle employee orientation and paperwork for new hires

o   Maintain records that pertain to company requirements and job responsibilities

o   Provide training and guidance to managers on policies, processes, and regulatory issues

o   Gather data on personnel statistics

·         Review applicants for possible fit with open positions and coordinate setting up interviews with Management

·         Maintain a ratio of scheduled interviews to interviews completed as close to 100% as possible, ensuring applicants are interviewed and processed efficiently.

·         Administer skills evaluations and review for completion, providing instruction and encouragement.

·         Assist with recruiting efforts.

Handle office administration on an as-needed basis.

·         Enter applicant data from employment applications into the automated system.

·         Type correspondence, prepares mailings, and update mailing lists as needed.

·         File applications, associate paperwork, and other documents.

·         Maintain confidentiality of all processed documents.

·         Collect timecards and process payroll.

·         Support office team as needed.

·         Maintain an orderly office appearance.

·         Ensure adequacy of all office supplies and forms.

·         Perform other related duties as necessary and assigned.

Assist with inside sales efforts as needed.

Make appointment setting and calls as directed.

Convert 100% of local Employment Verification Calls into sales or recruiting calls.

Conduct business in accordance with Company Guidelines and applicable Federal/State Legal Guidelines.

Work in accordance with the company system.

Maintain an understanding of various employment-related documents and materials.