Express Employment is seeking reliable and detail-oriented Property Manager Assistant to support the daily operations of residential or commercial properties for our top clients. The ideal candidate will have strong organizational skills, the ability to manage multiple tasks simultaneously, and a commitment to providing excellent service to tenants and property owners. This position offers opportunities for career growth in property management.

Key Responsibilities:

• Tenant Relations:
• Serve as a point of contact for tenants, responding to inquiries, concerns, and maintenance requests.
• Assist with lease renewals, lease terminations, and other tenant documentation.
• Coordinate and facilitate move-ins and move-outs, including inspections and necessary paperwork.
• Ensure that tenants comply with building rules and regulations.
• Communicate regularly with tenants to address any issues and maintain positive relationships.
• Property Maintenance and Inspections:
• Assist the Property Manager with regular property inspections to ensure the property is well-maintained.
• Coordinate routine and emergency maintenance requests with vendors and contractors.
• Keep records of all maintenance activities, ensuring work is completed to standards and within budget.
• Assist with vendor management, including obtaining bids and scheduling work.
• Leasing and Marketing:
• Help advertise available units by creating and posting listings on websites, social media, and other platforms.
• Assist with scheduling property showings and following up with prospective tenants.
• Prepare leasing documents and assist in the application process, including screening potential tenants.
• Assist in setting and adjusting rental rates based on market trends and property conditions.
• Administrative Support:
• Maintain and update tenant and property files, ensuring accuracy and confidentiality.
• Assist in preparing reports, including rent roll, budget tracking, and maintenance logs.
• Prepare and send out tenant notices, including rent reminders, late payment notices, and general communication.
• Track and assist in processing rent payments, including handling any issues related to billing or collections.
• Assist with managing vendor contracts and ensuring timely payment for services rendered.
• Financial Support:
• Help maintain financial records, including tracking rental income, operating expenses, and other financial transactions.
• Assist with budget preparation and review to ensure cost-effective property management.
• Assist in processing invoices, and provide support with rent collection efforts.
• Help prepare financial reports as requested by the Property Manager or ownership.
• Compliance and Legal:
• Stay up-to-date with local, state, and federal regulations related to property management, including fair housing laws.
• Assist with compliance audits and ensure that all legal documentation is properly filed.
• Help ensure that the property adheres to safety and health standards.

Qualifications:

• Education: High school diploma or equivalent required; Associate’s or Bachelor’s degree in business, real estate, or a related field preferred.
• Experience: 1-3 years of experience in property management, leasing, or a related administrative role preferred.
• Skills:
• Strong communication and customer service skills.
• Excellent organizational and time-management abilities.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and property management software (e.g., Yardi, AppFolio, Buildium, or Rentec Direct).
• Familiarity with property accounting software for rent collection, budgeting, and financial reporting.
• Basic knowledge of CRM (Customer Relationship Management) tools to track tenant communications and lead follow-ups.
• Ability to handle confidential information with discretion.
• Strong attention to detail and problem-solving skills.
• Licensing: A valid Oklahoma Real Estate License is required.