14342784
Located in Norman, OK
Pay: $16.00
Job Full Description
Title: Customer Care Specialist
Location: Noble, Oklahoma
Pay Rate: $16.00 per hour
Work Hours:
- Monday to Friday, 7am—7pm
- Must have open availability between 7am-7pm. Cannot have any pending events/appointments where you will need time off within the 1st three months.
- This is an indefinite contract position; you may be eligible to be hired core with company but is not guaranteed.
- There will be a break late spring for two weeks, end of summer for two-three months (there is potential to transfer within other departments as well.)
Key Responsibilities:
- Answer incoming calls in a queue to assist clients with applications.
- Process and complete client applications.
- Educate and provide technical assistance to customers regarding program details.
- Document follow-up and contact outcomes in information management systems.
- Maintain client confidentiality while navigating database systems.
Requirements:
- GED/High School Graduation or equivalent combination of education and job-related experience.
- 6-12 months experience in customer service, retail, education, technical assistance, social services, or general office duties.
- Must be able to type 40 words per minute, navigate computers, and feel comfortable talking on the phone all day.
- Must be able to navigate through multiple programs while on the phone, must be computer savvy.
- Based on performance, you may be cleared to work remote within 6-8 weeks, you must have reliable internet, equipment is provided.
- Working remote is not guaranteed and may be needed hybrid, in office and at home.
- Must have office space with no children/animals in background.
How to Apply:
- Visit our office at: 2424 Springer Dr. Ste. 103, Norman, OK 73069
- Call our office (405) 366-6060.
Norman (Oklahoma City Metro/Pauls Valley), OK
1920
2424 Springer Drive
#103
Norman, OK 73069
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