14345708
Located in Noble, OK
Pay: $16.00
Job Full Description
Information Support Specialist
Jobsite Location: Noble, OK (10 minutes from Norman Express Office)
Express Employment Professionals is seeking Information Support Specialists for a key role at a client’s Education Support Center. In this position, you will be the primary point of contact for educational and technical support related to social service programs for local agencies.
Key Responsibilities:
- Handle a high volume of inbound calls to assess, research, and resolve issues.
- Maintain client confidentiality while navigating case management and database systems.
- Provide education and technical assistance to state agency customers regarding programs and case details, including follow-up.
- Document actions and outcomes in case management systems.
Qualifications:
- Required: GED/High School Diploma or equivalent education and experience.
- Preferred: 6-12 months in customer service, retail, education, technical support, social services, or office duties. Experience as a CNA, CMA, in nursing, or as a receptionist is highly encouraged to apply.
- Strong phone communication skills, computer proficiency, and the ability to multitask.
- Reliable, motivated, and professional with a commitment to excellent customer service.
- Remote work options may be available after 6-8 weeks based on performance.
Additional Details:
- Monday to Friday schedule.
- Private cubicle with potential for remote or hybrid work.
- Potential evaluation-to-hire with potential to be promoted.
- Must have a dedicated, distraction-free office space for remote work/hybrid work.
- Located just 10 minutes from Norman Express office.
- Full Job Description: https://docs.google.com/document/d/1EbKsI4pRbxOBTdSGL2tkbbEpjBDt_qplcGQ45zWqNC4/edit?usp=sharing
How to Apply:
- Email your resume* or work history to Jessica.Johnson@expresspros.com.
- Text your name & referral source to Jessica @ 405-300-0953.
- Walk-ins welcome at 2424 Springer Dr., Ste 103, Norman, OK 73069.
- Call (405) 366-6060 for more information or to schedule an appointment.
*Resume is not required to apply.
Norman (Oklahoma City Metro/Pauls Valley), OK
1920
2424 Springer Drive
#103
Norman, OK 73069
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