Job Details

Administrative CSR January 22, 2025

14363215

Located in norman, OK

Pay: 15.00/hr

Job Full Description

Administrative/Customer Service Representative 

Location: Moore, OK

Schedule: Monday – Friday, 8:00 AM – 5:00 PM

Overtime: May be needed during peak seasons

Pay: $15/hour – Evaluation to Hire

About the Position:
Express Employment Professionals in Norman is looking for a motivated and enthusiastic individual to join our team as a Customer Service & Data Entry Representative. As part of our growing, fast-paced lawn care company, you will play a key role in ensuring our customers receive top-notch service while supporting our internal operations. The ideal candidate will have excellent customer service skills, the ability to multitask, and a strong attention to detail. This is an evaluation-to-hire position!

Key Responsibilities:

  • Answer and manage a busy 4-line phone system (both inbound and outbound calls).
  • Provide outstanding customer service through phone, email, and text communication.
  • Set up new customers in our CRM system and ensure accurate data entry.
  • Maintain a high level of attention to detail while handling multiple tasks simultaneously.
  • Assist with miscellaneous office tasks as needed.
  • Demonstrate proficiency in Microsoft Office and other company software.
  • Train on our web-based marketing platform.
  • Handle various administrative tasks in a fast-paced environment.
  • Ability to type and speak simultaneously, while inputting customer information into our system.
  • Competently communicate with customers, addressing their needs and providing solutions.
  • Work well both independently and as part of a team.

Qualifications:

  • Previous experience in customer service or a strong aptitude for people skills.
  • Exceptional communication skills, both written and verbal.
  • Computer literate and comfortable working with multiple software applications.
  • Familiarity with Microsoft Office and CRM systems is preferred.
  • Ability to handle inbound and outbound calls professionally and effectively.
  • Excellent organizational and multitasking skills.
  • Positive attitude, strong work ethic, and willingness to learn.
  • Dependable, punctual, and reliable.
  • Strong attention to detail and ability to complete tasks accurately.
  • Ability to work in a fast-paced, dynamic environment.

How to Apply:Top of Form

Interested candidates can apply in person at:
2424 Springer Dr., Ste. 103, Norman, OK 73069

Email your resume or work history to:
Jessica.Johnson@expresspros.com

For more information, call
(405) 366-6060

Norman (Oklahoma City Metro/Pauls Valley), OK
1920
2424 Springer Drive
#103
Norman, OK 73069

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