Located in Albany, OR
Pay: $70,000/yr
Job Full Description
Store Manager/Customer Service Representative
We are seeking a highly motivated Customer Service Representative to join our team!
Responsibilities:
· Sales & Customer Relations:
o Promote and sell products, including sealcoating and pavement maintenance supplies.
o Help customers with product information, answer their questions, and provide excellent service.
o Assist customers with credit applications and perform credit checks.
o Educate customers on the benefits and uses of products.
o Promote the store, build customer relationships, and manage customer inquiries.
· Operations & Inventory Management:
o Assist owner/manager with daily operations, including collections, payments, and invoicing.
o Manage inventory counts, source products, and handle inventory tracking.
o Physically help load products and operate a forklift as necessary.
o Create purchase orders, process invoices, and build tools when needed.
o Proficiently use QuickBooks for financial tasks and reporting.
· Logistics & Maintenance:
o Schedule and coordinate trucking within the company for deliveries.
o Manage shipping and receiving, ensuring timely and accurate deliveries.
o Work with contractors to manage operations and equipment repairs.
o Oversee production, repairs, and maintenance within the company.
Requirements:
· Proficiency in QuickBooks and Microsoft Office/365.
· Leadership. Must be self driven.
· Forklift operation experience.
· Strong communication and customer service skills.
· Ability to handle multiple tasks and prioritize in a fast-paced environment.
· Hands-on experience with equipment, including maintenance and repair.
· Strong organizational skills and attention to detail.
· Experience in customer service and fulfillment.
- Excellent Proficiency with basic PC hardware and software, including MS Word and MS Excel.
- Organizational skills.
- Skill in recording and retrieving general information.
- Skill in communicating effectively with others both orally and in writing.
- Ability to do physical labor and other strenuous physical tasks.
- Ability to lift at least 70 pounds.
- Ability to work in all weather.
- Valid Oregon driver’s license.
- Must be punctual and reliable.
- Must be able to handle money and reconcile cash.
Safety
- Promote, execute, and adhere to the company’s safety program, and encourage all employees to adopt safety as a culture.
- Work in a safe, responsible manner to not intentionally or unintentionally injure oneself, or endanger the wellbeing of others.
Give our office a call at 541-967-3600
OR
Text JOBS to 541-967-3600
#albor
Albany, OR
1947
2250 Southeast 14th Avenue
Suite A
Albany, OR 97322
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