14364611
Located in Medford, OR
Pay: 21.00
Job Full Description
Job Summary:
We are seeking a detail-oriented and compassionate Patient Financial Assistance (PFA) Specialist to join our clients team on a temporary, full-time basis for three months. In this role, you will play a crucial part in ensuring patients are informed about their financial options by screening them for Presumptive Charity eligibility on all scheduled appointments and proactively contacting patients regarding cost estimates.
Key Responsibilities:
- Screen all scheduled patient appointments for Presumptive Charity eligibility.
- Contact patients prior to appointments to discuss and provide financial estimates for services.
- Accurately document and maintain patient financial records in compliance with organizational policies.
- Answer patient inquiries regarding financial assistance programs and payment plans with professionalism and empathy.
- Collaborate with internal teams to ensure smooth workflows and accurate data collection.
- Handle sensitive patient information with confidentiality and compliance with HIPAA regulations.
- Provide excellent customer service and maintain a patient-focused approach.
Qualifications:
- Strong communication and interpersonal skills, with the ability to discuss financial matters tactfully.
- Proficiency in data entry, recordkeeping, and familiarity with electronic health record (EHR) systems.
- Knowledge of financial assistance programs, medical billing, or charity care screening is a plus.
- Ability to work independently and manage time effectively in a fast-paced environment.
Medford, OR
1951
3523 Arrowhead Drive
Suite 100
Medford, OR 97504
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