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Grants Pass, OR

497 Union Ave., Grants Pass, Oregon 97527

Medford, OR

3523 Arrowhead Drive, Suite 100, Medford, Oregon 97504

Job Details

Customer Service Representative February 20, 2025

D093

Located in Medford, OR

Pay: $22.42

Job Full Description

Local transportation agency is seeking strong, quality candidates to add to their call center team. This is a fantastic career opportunity to work with a great organization. Full time position Monday-Friday 8am to 5pm with a starting wage of $22.42 +.60 if you are bilingual English and Spanish. 

We are looking for a quick learner with a great personality to work with our client's customers. Individuals will be responsible for accepting incoming calls from community riders needing assistance with transportation to medical appointments, data entry of call details, and scheduling transport pick ups. Come join this exceptional organization that provides a great service to our community.

Duties and Responsibilities:

  • Answer all inbound customer calls
  • Schedule rides for those who need transportation assistance
  • Accurately input data for each call

Requirements & Qualifications:

  • Bilingual English/Spanish preferred but not required
  • Must type 40 wpm or higher
  • Experience with MS office including Word and Excel
  • Strong verbal communication skills
  • Ability to work under pressure
  • Handle large volume of inbound calls
  • High attention to detail
  • Previous customer service experience 

Excellent benefit package offered after probationary period.

 

Medford, OR
1951
3523 Arrowhead Drive
Suite 100
Medford, OR 97504

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